Resiliency at The Standard in Response to COVID-19
We're Here for You
As the scope and complexity of the coronavirus/COVID-19 outbreak grows, The Standard is confident in our response and in our continued ability to meet and exceed customer expectations.
Answers to Your Questions
The rapid global spread of the virus and heightened concerns regarding business disruptions are prompting an increase in questions from our customers. As always, The Standard will remain flexible and work with affected customers and employers on a case-by-case basis. We are exploring all contingencies to support our customers and their employees as we all navigate through this outbreak.
Choose from below to get answers to questions about the product or service you have with us.
As the scope, complexity and potential impact of the global coronavirus/COVID-19 outbreak evolves, The Standard continues to monitor the impacts of the virus closely and adjust our response appropriately.
StanCorp Investment Advisers
StanCorp Investment Advisers, Inc., is relying on the relief granted under the Securities and Exchange Commission, Release No. IA-5469, dated March 25, 2020, to temporarily delay filing requirements of the Form ADV Part 1 and Part 2A (Brochure) of the Advisers Act.
In February, The Standard activated its emergency operations center to guide planning and execute an effective response to this rapidly evolving situation. Our response has focused on safeguarding the health of our employees and protecting our business operations so we can continue to provide exceptional customer service.
Our customer-facing employees work from multiple locations across the U.S., and we have ample work-from-home capacity and time zone coverage should the virus affect any of our regional locations. We have also confirmed with our third-party providers that they have comprehensive business continuity plans and capabilities similar to ours. We will continue to monitor and adjust our plans as the situation evolves.
Despite external factors, our focus has not changed — we will provide continued support and the best possible experience for our customers.